Tardy Policy
Classes begin on time. Out of respect for instructors and fellow participants, late entry is not permitted once a class has started. If you arrive after the class start time, you will not be admitted and your session will be forfeited without refund or credit.Please plan to arrive at least 5 minutes before your class begins.
Guest & Children Policy
Registered participants only. No guests, visitors, or children are permitted in the herP.L.A.C.E. during class sessions unless explicitly stated in the class description. This policy exists to protect the focus, safety, and experience of all enrolled participants. Participants who arrive with unregistered guests will be asked to make alternate arrangements before entering — no exceptions.
Cancellation
Though there are no refunds, please notify us at least 48 hours in advance if you can no longer attend so that we may open the spot to other participants. Please send an email to
[email protected]Payment & Refund Policy
All class fees are non-refundable . In the event of a scheduling conflict or personal emergency, participants may request a one-time class credit toward a future session at BGBGC’s discretion. Credits are non-transferable and valid for 90 days. There is an option to purchase event insurance on this form with an outside provider, if you are concerned about attending your class, you're encouraged to purchase insurance for a refund with the insurance provider if needed.
IMPORTANT: For any of our FREE classes, please give at least 72 hours' notice if you can no longer attend. Notice that is less than 72 hrs is considered a no show. Multiple no-shows without communication will result in your registration being blocked for future free classes.
Why this matters: Your spot could go to another interested participant, no-shows affect our program outcomes, and a less than two-minute cancellation email respects our time and resources.
BGBGC is not responsible for missed classes due to participant circumstances. If BGBGC cancels a class, participants will receive a full credit or refund for that session.
Note: The participant may purchase protection for a full refund if anything should arise, the option is included at the bottom of the page.
Thank you in advance for your understanding.